Termini e condizioni del servizio
Terms of Service
Effective Date: 12 june 2025
Welcome to KRYSTAL. These Terms of Service govern your access to and use of our website (www.krystalstudio.store) and the purchase of products from us.
By accessing the Site or purchasing products, you agree to be bound by these Terms. If you do not agree, please do not use our Site.
- Eligibility
To use this Site and make purchases, you must be at least 18 years old or the legal age of majority in your jurisdiction. By using our Site, you represent that you meet this requirement.
2. Products and Availability
All products displayed on our Site are subject to availability. We reserve the right to discontinue or change product specifications and pricing at any time without prior notice.
We strive to display products accurately, including descriptions, colors, and images. However, we do not guarantee that your screen’s display of any color will be accurate.
3. Orders and Payments
By placing an order, you agree that:
- All information provided is accurate and complete.
- You are authorized to use the payment method provided.
- You will be charged for the total amount listed, including applicable taxes and shipping.
We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or product information, suspected fraud, or violation of these Terms.
4. Shipping and Delivery
Shipping times are estimates and may vary. We are not responsible for delays caused by couriers, customs, or events beyond our control.
Risk of loss and title for products pass to you upon our delivery to the carrier.
5. Returns and Exchanges
We accept returns within 14 days of the delivery date. Items must be unworn, unwashed, and in their original packaging with all tags attached.
To initiate a return, please contact us at info.krystalstudio@gmail.com with your order number and reason for return.
Customers are responsible for return shipping costs unless the item received was incorrect or defective.
Please note: Certain items, such as sale items or custom orders, may be marked as final sale and are not eligible for return.
6. Intellectual Property
All content on this Site, including designs, logos, text, images, and graphics, is owned by or licensed to KRYSTAL and protected by intellectual property laws.
You may not copy, reproduce, distribute, modify, or create derivative works from any part of the Site without prior written consent.
7. User Conduct
You agree not to:
- Use the Site for any unlawful purpose.
- Post or transmit any harmful, threatening, abusive, or obscene material.
- Interfere with the operation or security of the Site.
- Attempt to gain unauthorized access to the Site or its systems.
8. Privacy
Your use of the Site is also governed by our Privacy Policy. Please review it to understand how we collect and use your personal information.
9. Disclaimer of Warranties
All products and services are provided “as is” and “as available” without any warranty, express or implied. We do not guarantee that the Site will be error-free or uninterrupted.
10. Limitation of Liability
To the fullest extent permitted by law, KRYSTAL shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Site or purchase of products.
11. Indemnification
You agree to indemnify and hold harmless KRYSTAL, its directors, employees, and affiliates from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.
12. Governing Law
These Terms are governed by the laws of Belgium, without regard to conflict of laws principles. Any disputes will be resolved exclusively in the courts located in Brussels.
13. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with the updated effective date. Your continued use of the Site constitutes acceptance of the revised Terms.
14. Contact Us
If you have any questions about these Terms, your order, or our return policy, please contact us:
KRYSTAL
Email: info.krystalstudio@gmail.com